WhatsApp bans are not common but happen when a user violates the platform’s Terms of Service. In such instances, you may receive a message like “This account is not allowed to use WhatsApp.” The other part of the error message goes, “chats are still on this device.”
When your account is banned on WhatsApp, it may be a temporary or permanent ban.
With a temporary ban, you can use WhatsApp after a while, usually 12 to 24 hours. However, a permanent ban means you cannot access WhatsApp with that number again.
Why am I getting a “This account is not allowed to use WhatsApp” Error?
You are getting the “This account is not allowed to use WhatsApp” error due to violating the platform’s Terms of Service.
WhatsApp has regulations in place for users to maintain decorum on the platform. A violation of any of the terms stated there would prevent you from being able to use WhatsApp.
The notification will come in the form of an error code like “This account is not allowed to use WhatsApp due to spam.” To avoid such errors, you should equip yourself with appropriate knowledge of the platform.
3 common reasons for getting banned on WhatsApp
There are several reasons you can get banned from WhatsApp. Here are some of the common ones:
Spamming people with unwanted messages on WhatsApp will get you banned from the platform.
WhatsApp algorithms scan for bulk/automated messages and flag senders of such messages. You can be banned if you are fond of sending unsolicited broadcast messages and ads on WhatsApp.
WhatsApp tries to protect its users from fraud and malicious activities. If caught scamming people on WhatsApp, you will be banned from using the platform forever.
The WhatsApp team has its algorithms for checking such activities. They also go by reports from other users.
3. Puts users at risk
Another common reason people get banned from WhatsApp is if they put other users at risk.
It is clearly stated on WhatsApp’s website that any user whose activities put other WhatsApp users at risk will not be allowed to use the platform.
WhatsApp decides the definition of what puts other users at risk. These could be sending bulk/automated messages, harvesting personal information, and similar acts.
How to fix “This account is not allowed to use WhatsApp due to Spam”
When you get an error code that says, “This account is not allowed to use WhatsApp due to spam”, there are few ways to get out of it. If you are truly guilty, it may be difficult to use WhatsApp again. However, if you believe the ban to be a mistake, here are some ways to fix it.
1. Wait for the ban to be lifted
You can wait for the ban to be lifted. If it were a mistake or glitch from the WhatsApp team, they would rectify it within a short time. Temporary WhatsApp bans usually last 12 to 24 hours. If your account is still banned, you can try other methods.
2. Contact the WhatsApp team
You should contact the WhatsApp team if you want to remove the ban from your WhatsApp account.
You can email them at [email protected] or contact them through their website by going to the following link: https://www.whatsapp.com/contact. Explain your situation in full detail and why you believe the ban to be unjustified, and provide your WhatsApp phone number to them so that they can locate your account.
You will receive a response through your email once the team reviews your application. If the ban is unnecessary, it will be lifted. However, if you are guilty, your account will remain banned.
3. Request a review
A quick way to fix the error is to request a review directly from the app. You will see an option to request a review below the error code on the homepage. Click on it and follow the instructions to complain. Next, you will receive a 6-digit registration code through SMS. Enter this code and add details to support your case. Then, submit your request for a review.
Fixing a ban on WhatsApp is easy once you know your options. However, it is better to know appropriately about using WhatsApp. For this purpose, you should carefully read the “Acceptable Use of Our Services” part of the Terms of Service.