If your Snapchat loading screen is stuck and the snaps display “Tap to Load” error, you can fix it by reinstalling the app, logging out, clearing the app’s cache, disabling Data Saver, and ensuring that Snapchat is up-to-date.
Snapchat is a fantastic social media app that allows us to share pictures and short video clips with our friends. However, sometimes the app pauses unexpectedly and freezes on the loading screen.
The issue is when snaps get stuck on the loading screen and display the Tap to Load message. The app gets stuck trying to load, and it begins to take a long time to do so.
If your Snapchat is stuck on the loading screen, check out these 7 solutions to fix the problem.
How to Fix Snapchat Not Loading Snaps: Stuck on Tap to Load
If you’re having trouble with Snapchat not loading snaps or if the app freezes when you tap on a picture or video, you can take several troubleshooting steps to fix the problem.
1. Delete and re-install the App
The first thing that we recommend trying is simply deleting and reinstalling Snapchat from your device.
If you have recently updated your device or installed new applications, then it is possible that there may be some compatibility issues between them and Snapchat. In this case, you need to uninstall the app from your device and reinstall it again.
This can help with various issues such as freezing or crashing during use, slow performance,, and other bugs which may arise from time to time when using any app on your mobile phone or tablet device.
2. Log out and sign in again
Your account might be having some glitches so you can try to log out and sign into the app again. Some users have had success with this method so it’s worth giving it a shot.
3. Clear cache through app settings
Clearing the cache on your phone will remove temporary files from memory that could be causing problems with Snapchat.
Clearing the cache won’t affect any of your personal data stored on your device and should only take a few minutes. To clear the cache:
- Open Settings on your Android phone or tablet.
- Tap on Apps.
- Scroll down until you see Snapchat and tap on it to open (You will see it at the top if you used it recently).
- Tap on Storage.
- Press the Clear Cache button.
4. Clear cache through the Snapchat App
If your Snapchat app is not loading any snaps, then clearing cache from the Snapchat app might solve this issue. Clearing cache from an app helps in restoring its default settings and thus makes all the processes run smoothly.
- Open Snapchat on your device
- Tap on your profile avatar
- Click the settings icon
- Scroll down to Account Actions
- Tap on Clear Cache
- Click Continue to confirm your action.
That should clear the Snapchat cache, so you can jump right back into the fun with no issues. At least, it’s better than having to delete and re-install Snapchat from your device entirely.
5. Disable Data saver setting for Snapchat
If you have enabled Data Saver for Snapchat, then it might be preventing the app from properly loading snaps. Try disabling it to see if the issue gets fixed.
- Open the Settings app and go to Connections.
- Go to Data usage > Data saver.
- Tap on Allow app while Data saver on.
- A list of all your installed apps will be displayed. Find Snapchat and turn off the toggle next to it.
6. Update the Snapchat app to the latest version
Using an outdated version of Snapchat may be the cause of the Tap to Load error. You need to check whether your Snapchat app is up-to-date or not.
If you are using an older version of Snapchat, then it may be possible that there is some bug in that particular version.
In order to fix the issue, it should be updated to the latest version of Snapchat available on the Google Play Store or Apple App Store. If you don’t know how to update Snapchat, then follow these steps:
- Open Google Play Store or Apple App Store on your mobile device.
- Go to the search bar at the top and type ‘Snapchat’.
- Click on the Update button next to the Snapchat app icon.
7. Restart your device
Restarting your device is another easy way to fix any problem you’re having with the App. If you have an iPhone or iPad, you can press and hold the Power button until the slider appears to turn off your device.
Then press and hold the Power button again to turn it back on. This may take a few minutes depending on how long it’s been since you last restarted your device.
If you have an Android phone or tablet, hold down the Power button until you see the Power Off option appear at the bottom of your screen.
Choose this option and wait for your device to shut down completely before turning it back on again by pressing Power when prompted.
If snaps are not loading on the Snapchat app, then these solutions are some of the ways that you can fix the problem.
So many users have reported having found themselves in the same shoes as yours with this Snapchat materialize error message.
It is frustrating, but there are easy ways to repair the problem without much fuss. All you need is to check out the quick fixes we have discussed in this article.