When your Instagram accounts get disabled or banned for violating the terms and guidelines of the platform, the Instagram app will display a message stating that “Your account has been disabled for violating our terms. Learn how you may be able to restore your account.”
You may automatically get logged out of Instagram when your account gets disabled. As such, the error message appears when signing back into your account, or in some cases, when browsing the feed.
Once your account is disabled, you’ll be prevented from performing various actions on the platform such as sending direct messages, following users, and liking photos.
When you attempt to search for a user or when someone searches for you, they may get the “User not found” error as a result of the ban.
Violating Instagram’s terms and guidelines is the main reason why your Instagram is not working. If you believe that your account has been disabled mistakenly and that you didn’t violate any of their terms, there are a number of ways to fix the issue, including submitting an appeal.
In this article, you’ll learn how to fix the “Your account has been disabled for violating our terms” error message on Instagram.
How to fix the Instagram “Your account has been disabled for violating our terms” Error
The solution to this issue is to submit an appeal to Instagram and let them know that your Instagram account was disabled incorrectly and that you didn’t violate any of their guidelines.
1. Go to the “My Instagram Account Was Deactivated” on Instagram
On your computer or mobile device, go to this Instagram page.
The page has a form for users to report if their Instagram account has been disabled mistakenly. Use this form only if you believe that your account shouldn’t have been disabled.
2. Fill out all the details in the form
Once you open the page, fill in all the details that have been requested in the form.
Include your full name, email address, Instagram username, phone number, and a detailed description of why you believe your account shouldn’t have been disabled.
Ensure that you enter your Instagram username correctly and that you input the same email address that is associated with your Instagram account.
As for the description, enter as many details as possible to let Instagram know why your account shouldn’t be disabled permanently. Do mention that your account has not violated any of their terms and guidelines.
3. Submit the form
Review all the details in the form and click the Send button to submit an appeal to Instagram.
4. Wait for Instagram to respond to your appeal
Once you submit your appeal, it will take a few days or several weeks for Instagram to get back to you.
After Instagram reviews your appeal, they will send you further instructions on restoring your account, such as sending them a photo of yourself while holding a paper showing the code that they provide.
This is to prove that you are the rightful owner of the account in question.
Once you provide them will all of the required documentation, Instagram may reactivate your account and you should receive an email that your account has been restored and that you can log in and use it normally.
There have been many cases where Instagram has disabled accounts mistakenly and users were faced with the “Your account has been disabled for violating our terms” error message. Fortunately, users can submit an appeal if they believe that their account has been disabled incorrectly.
By submitting an appeal to Instagram and providing them with a convincing reason that you haven’t violated any of their terms, there is a high chance that you will get your account back. To do so, you can submit an appeal using the link provided in the guide above and Instagram will remove the ban within a few days or weeks.