Fix Instagram “Sorry, something went wrong creating your account” Error

In a Nutshell

If Instagram is displaying the “Sorry, something went wrong creating your account” or “Problem creating your account” error, chances are that the error is temporary and that you have to wait it out before retrying to create an account.

Other solutions include checking if Instagram is down, switching to a different network connection, reinstalling Instagram, or using the Instagram website.

Instagram is one of the most popular social media platforms today because it helps people serve different goals. Many people use the app for personal reasons, while others promote their businesses on the platform.

However, when creating an account on Instagram, some people encounter an error code that prevents them from registering successfully. Instagram displays one of the following errors:

  • Sorry, something went wrong creating your account. Please try again soon.
  • We Couldn’t Create an Account for You
  • Problem creating your account. We’re sorry, but something went wrong. Please try again.

This Instagram account registration error is not common, but it has appeared enough times for people to worry about it.

If you are experiencing the same problem creating an account on Instagram, you don’t have to worry. This guide will tell you all you need to know about the error and how to fix it. Let’s begin with the possible causes of the error.

Why is Instagram showing the “Sorry, something went wrong creating your account” error?

The reason that Instagram shows the “Sorry, something went wrong creating your account” error is because Instagram may be down or your internet connection is having issues.

Instagram down

When you see the error displayed as you try to create an account on Instagram, it is possibly due to general maintenance from the developers’ end. Apps like Instagram undergo maintenance regularly, and during those periods, users may not be able to access all their features.

It could also be because Instagram’s servers are down or the app could be having glitches.

Poor internet connection

The reason you are unable to create an account on Instagram may be because your internet connection is bad.

Instagram usually requires a stable internet connection to work properly. In addition to being unable to create a new account, you may also experience difficulties using some other features of the app.

There are random other reasons Instagram may be showing you this error, but we will focus more on the ways to fix it.

How to fix “Sorry, something went wrong creating your account” error on Instagram

1. Wait it out

You may want to create an account for your business but you are faced with the “Sorry, something went wrong creating your account” error. At this moment, you could try to email the support team and try several hacks. However, it is advisable to wait for some time and try creating the account later.

If the problem is due to the platform undergoing maintenance or the app facing unexpected glitches, it may be resolved automatically when you go back after an hour or so. Then, you can create your new account without stress.

2. Register using the Instagram website

Instagram website account registration

If you’re having issues creating a new account on the Instagram app, you could try registering via the Instagram website.

Simply go to and click the Sign Up button to create your new account. Many users have had success with this method.

Once registered, you can try logging into your account via the Instagram app.

3. Check if Instagram is down

check if instagram is down

It may be that Instagram is down or under maintenance and when this happens, users are unable to access any features of the platform, including account registration.

To confirm whether Instagram is down or having server issues, you can check Down Detector or the official Instagram page on Twitter.

4. Close and reopen Instagram

Sometimes, getting rid of an error can be as simple as closing and reopening the app.

When you close Instagram, you end all the activities currently running on the app. When you reopen the app, everything starts afresh, and you may discover that you can now create an account without facing any unexpected errors.

5. Restart your device

One of the general hacks to solving this type of error is to turn your device off and leave it for a few minutes. Then, turn it back on and launch the Instagram app again.

While this may sound too simple of a solution, you may be surprised to know that it has actually been an effective solution for some users.

6. Clear Instagram cache and data on Android

clear instagram data and cache

Every app in Android has a special setting that allows users to clear the app’s data file and cache. This helps when the app has corrupted data or files and this could be the reason why you are getting the Instagram account registration error.

To clear Instagram’s cache and data, do this:

  • Open the Settings app.
  • Go to Apps.
  • The list of all your installed apps is displayed. Find and open Instagram.
  • Tap on Storage.
  • Press the Clear Data and Clear Cache buttons.

7. Switch to a different network connection

It could be that your internet connection has a poor network or that it is having some connectivity issues.

To check whether that’s the case, switch to a different network connection to see if the problem gets resolved.

For example, if you’re connected to your home’s WiFi network, use your mobile data instead and then try registering for an account on Instagram.

8. Use different account credentials

Instagram has millions of users and one of them may be using the username you desire. While Instagram usually displays if a username is taken, it sometimes will not.

As such, try to use a different username. If that doesn’t work, then change the email address and password that you’ve entered to see if it helps.

9. Change the browser

If you are using the web version of Instagram and are unable to create an Instagram account, you should try changing your browser to see if it fixes the issue.

Alternatively, you could also try to use Incognito mode when creating your account.

10. Use another device

Being unable to create an account on Instagram may be a problem on your device only.

Therefore, try to use another phone or device to create the account and see if it works.

If it does, it means there is a problem with your device. It may be that your IP address is restricted, or you have reached the maximum number of accounts logged into your phone.

11. Uninstall and reinstall Instagram

If you’re still getting the “Unable to create account” or “Something went wrong creating your account” error, you may uninstall or delete your Instagram app.

When you delete the app, it clears all its data from your device. You can then reinstall and start afresh. To uninstall your Instagram app:

  • Go to the Instagram app on your phone and long press on it.
  • Click Uninstall/delete.
  • Open App Store or Play Store.
  • Search for Instagram and install it.

You can also uninstall Instagram directly on Play Store. Try creating the account now and see if the problem persists.

12. Contact Instagram Support

As one of the last resorts, you should contact the Instagram support team if you are still having issues with creating an account on their platform.

You can read this article to learn how to contact Instagram Support and report your issue.

Wrapping Up

Being unable to create an account on Instagram can be frustrating when you need your account running quickly.

Sometimes, you may be able to solve the issue with some quick fixes. Other times, you have to contact the support team of Instagram. There are also situations when you have to wait for some time to get the issue resolved.

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Ali Mahdi

Ali Mahdi is the founder of CyberTips and a seasoned software developer. His expertise lies in programming, cryptocurrency trading, and social media marketing. In addition to CyberTips, Ali has written for other prominent blogs in the past for 5+ years, including iDrop News, Redmond Pie, iPhone Hacks, and iDownloadBlog.