If you use the DoorDash app, there are chances that you have tipped your delivery driver at least once. However, despite your best intentions, you may have found yourself in a situation where you want to remove a card from DoorDash.
While science and technology have shown us over the last couple of decades that nothing is really impossible, one thing I don’t ever see happening is downloading food over the internet. Maybe I will be proven wrong someday, but for now, we’ll make do with food delivery apps like Doordash.
Are you wondering how to remove a card from DoorDash? If you’re having problems removing a credit card from DoorDash, then this article will help you. It’s not so much a problem as it is a set of steps to take to remove the card in question.
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How to remove credit card from DoorDash
To remove your card from DoorDash, it’s best to use the DoorDash website. This is because their website allows you to remove any or all payment methods whereas the DoorDash app does not allow you to delete your credit card if it is the default payment method.
1. Visit the DoorDash website
Go to doordash.com and sign in to your account.
2. Click on the menu icon from the top left corner
In the top left corner, you will find a menu icon. Click to open it.
3. Select “Payment”
From the menu that appears, click on the Payment option.
4. Click on the three-dots icon next to your card and select “Delete”
Now that you’ve changed the default payment method, you can easily delete the card or PayPal account that you no longer want.
Click on the three-dots icon next to the payment method that you want to delete. Next, select the Delete option from the menu that pops up.
Congratulations, you have just successfully removed your card from the DoorDash app.
How to remove a payment method from the DoorDash app
If for some reason you cannot use the DoorDash website, you can also remove a payment method from the app.
To remove your credit card from the DoorDash app, you have to first make sure that there are at least two payment methods on your account. If your credit card is the only payment method, then you cannot delete it because it’s the default payment method.
1. Open the DoorDash app
Undoubtedly, the first thing you have to do is to open the DoorDash app on your mobile device.
2. Tap the Account icon at the bottom right side
At the bottom, you’ll find a navigation pane with multiple tabs. Tap on the Account tab in the bottom right corner.
3. Go to Payments
On the Account screen, there will be various options to configure your account details such as your personal information, address, notification preferences, and more.
Below Account Settings, tap on Payment.
4. Change the default payment method
Under Saved Payment Methods, you’ll find a list of all the cards and PayPal accounts that you’ve added to DoorDash.
If there is a checkmark next to the card or PayPal account you want to delete, it means that it is the default payment method and cannot be removed.
To set a different payment method as the default, simply tap on it and it will become the default.
If you only have one payment method and don’t want to add more, you can purchase a prepaid Visa or Mastercard, load a small amount in it, and add it to DoorDash. Then set it as the default payment mode.
5. Swipe left on the payment method and choose Delete
Swipe left on the card or PayPal account you want to remove and select the Delete option.
It is now removed from DoorDash and can no longer be used to make payments for orders.
That’s how you can delete a payment method on the DoorDash app.
DoorDash FAQ
Can I delete all of my payment methods on DoorDash?
Yes, you can delete all your payment methods if you use the DoorDash website. Unlike the app, the website allows you to remove all the card and PayPal accounts added to your DoorDash account.
How do I change my payment method on DoorDash?
You can change your default payment method from the DoorDash app or website.
Website:
- Log into your account at doordash.com.
- Click on the menu icon and select “Payment”.
- Under the “Add New Payment Method” section, select “PayPal” or “Credit/Debit Card”.
- Enter the required information and your new payment method will be added.
- Click the three-dots icon next to it and choose “Set Default”.
Mobile App:
- Open the DoorDash app.
- Tap on Account at the bottom of the screen, then select “Payment”.
- Tap on a payment method you want to change to and it will be set as the default.
Which payment methods does DoorDash support?
The payment methods supported by DoorDash are Credit Card (Visa, MasterCard, American Express, and Discover), Debit Card, and PayPal. You can also use Apple Pay and Google Pay.
In addition to these payments methods, Doordash allows you to load cash onto your account.
This is an excellent option if you don’t have a credit or debit card or if you’d like to avoid sharing that information with Doordash.
Doordash stores your payment information so that it can charge your card after an order has been placed. It’s possible to save multiple cards in the DoorDash app.
How do I update my credit card information?
A card that has expired, or an old credit card, can cause your payment to fail. You can update your credit card information by deleting it from your DoorDash account and then adding it back with the new card details.
DoorDash won’t accept my card! What should I do?
Some people who have used Doordash in the past have found that the service won’t accept their credit cards. In many cases, this is because of an expired card or a card that has been declined.
There could also be a problem with your account that Doordash needs to address in other cases.
Here are some ways to resolve the issue.
1. Check your card information
You should verify that you entered your card information correctly on DoorDash. This is the common reason why DoorDash won’t accept your card.
Entering incorrect card information, such as expiry date or CVV, can lead to DoorDash rejecting it.
2. Confirm the billing address
Most commonly, credit cards or debit cards are declined because the billing address does not match what the issuing bank has on file for you, especially the Zip/Postal Code.
If this is the case, we suggest reaching out to your bank to update the address associated with your card. This should resolve most issues related to transaction failures.
3. Make sure your card is valid (Not expired)
You should make sure that your card has not expired. If your card has expired, you will need to add a different form of payment to Doordash.
4. Contact DoorDash Support
If you’re getting an error message that your card has been declined, the best thing to do is contact DoorDash support directly. The support team will be able to help you get to the bottom of the issue and find a solution.
Wrapping Up
If you only have one card on your DoorDash account, it will automatically be the card that is used for every order. You must add each additional credit/debit card before being able to change the default card on your account.
There are many reasons to remove a card from DoorDash, but as a customer, you needn’t worry that your card will be charged without your authorization as DoorDash is a very reliable and trustworthy platform.
