Fix Diablo Immortal Crashing on Startup and Not Working

In a Nutshell

To fix Diablo Immortal crashing on PC, ensure that your computer meets the minimum system requirements of the game. In addition, try launching the game as an administrator, install the latest version of Visual C++ Redistributable and DirectX, free up memory, and reinstall the game.

Diablo Immortal is the latest game by Blizzard Entertainment Company. This game has got everyone’s attention, with positive and negative feedback.

Even though game lovers generally accept the game, many people still face a different problem from the gameplay itself: the game crashes on startup or simply won’t launch.

If you are a gamer who adores Diablo games and have recently bought this new game, you might face these issues later. Diablo Immortal crashing on startup should not give anyone a headache because, in this article, we’ll walk you through the fixes for Diablo immortal not working.

Why Is Diablo Immortal Crashing?

If your Diablo Immortal is not working or keeps crashing while playing or downloading, you may face some serious issues in your system. Some common reasons behind this issue are:

1. Corrupted or missing game files

The first thing you need to check is if there are any corrupted or missing game files in the directory where you have installed the Diablo Immortal game on your computer. If that’s the case, you have to reinstall a fresh copy of the game to fix the problem.

2. Outdated or Missing Graphics Driver

Another reason for the Diablo Immortal crashing problem is an outdated graphics driver on your PC. If you are unsure about its version, download the latest version from the manufacturer’s website.

3. Outdated Windows system

The first reason Diablo Immortal might be crashing on your computer is that you might be running an outdated version of Windows. 

4. Outdated Game Launcher

Another reason Diablo Immortal might be crashing on your phone or computer is that there might be issues with the game’s launcher app itself. 

It may have bugs or glitches that can cause crashes to protect itself from viruses and malware attacks from outside sources such as websites or apps.  If this happens frequently, then it’s time for you to upgrade your device’s operating system (OS).

Fix Diablo Immortal Crashing on PC   

If you are running into issues with your copy of Diablo Immortal crashing on your PC, check out these tips.

1. Check system requirements

If you’re having trouble running the game or have already downloaded it and want to know what else could be wrong, make sure that your PC meets the minimum system requirements for Diablo Immortal. The requirements are as follows:


 Intel Core i3 or AMD FX-8100



Windows OS

 Windows 7/8/910/11 (64-bit)

Video Card

 Intel HD Graphics 530, NVIDIA GeForce GTX 460, NVIDIA GeForce GTX 460, ATI Radeon HD 6850,

Pixel Shader


Vertex Shader


2. Use a dedicated graphics card

Suppose you’re using an integrated or onboard graphics card without dedicated memory (RAM).

In that case, there’s a high chance it is the reason Diablo Immortal is not starting when you try to play because these graphics cards simply don’t have enough power to run games like Diablo Immortal smoothly without any performance issues.

3. Run as administrator

Run your Diablo Immortal game (diabloimmortal.exe) as an Administrator and see if it helps you open the game without any issues.

To run a program as an administrator on Windows, right-click the Diablo Immortal icon and select Run as administrator.

4. Update Visual C++ Redistributable and DirectX

Diablo Immortal requires both Visual C++ Redistributable and DirectX. If you are using an outdated version, that could be the reason why the game is crashing on startup or while playing it.

As such, install the latest Visual C++ Redistributable and Direct X and check if the issue is resolved.

5. Free up memory

If you’re running low on memory, that could be the reason why Diablo Immortal is crashing on startup. The game requires a few GB of RAM when launching and if it can’t be allocated with enough memory, it will crash on startup or while playing the game.

To free up memory, open the Task Manager and end tasks that are consuming a lot of memory.

In addition, ensure that your computer has at least 4GB of RAM as that is one of the system requirements for this game. I would personally recommend that you attach an additional RAM slot to your computer to make it 8GB.

6. Reinstall the game

If all else fails, you should try reinstalling the game. This solution is usually effective in fixing game issues especially if the problem is due to corrupted or missing game files.

Delete the Diablo Immortal game from your computer and then install a fresh copy.

Fix Diablo Immortal Crashing on Android and iOS

If you’re having trouble with Diablo Immortal crashing on iOS and Android devices, we’ve got a few solutions for you.

1. First, make sure you’ve updated the game in the App Store. If your device is running an older version of the app, it may not be compatible with the current version of Diablo Immortal.

2. Your device must meet the requirements for running Diablog Immortal, which are as follows:

  • Android: Android 5.0 or higher, Snapdragon 660 / Exynos 9611 or higher processor, 2GB RAM, Adreno 512 / Mali-G62 MP3 or higher graphics
  • iOS: iPhone 6s or higher, iOS 11.0 and later

3. Restart your device. Sometimes bugs like this can be fixed by simply rebooting your phone or tablet.

4. Finally, delete and reinstall the game. This should take care of any lingering issues that might be causing crashes.

Wrapping Up

Diablo Immortal is a pretty good game, and it has caused a mixed reaction in the community. Having issues with Diablo Immortal is also very common as well. But with so many issues, it would be difficult to fix on your own. That is why we have created this solution for beginners to help them fix the issue at the early stage of gameplay.

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Ali Mahdi

Ali Mahdi is the founder of CyberTips and a seasoned software developer. His expertise lies in programming, cryptocurrency trading, and social media marketing. In addition to CyberTips, Ali has written for other prominent blogs in the past for 5+ years, including iDrop News, Redmond Pie, iPhone Hacks, and iDownloadBlog.