To fix the “Account Temporarily Unavailable” error on Facebook, check if Facebook is down or having technical issues. If that’s not the case, clear your browser cache and try accessing Facebook from the mobile app or their website.
Facebook is one of the largest social media platforms that is used by billions of users worldwide. Given the platform’s popularity, users are bound to face unexpected issues when using Facebook, such as Facebook Dating not showing up or seeing the “Account Temporarily Unavailable” error message.
This error message is quite vague and doesn’t really specify why your account is unavailable. Facebook displays different variations of this error much, such as:
- Account Temporarily Unavailable: Sorry, your account is temporarily unavailable. Please log in to www.facebook.com from your computer and follow the instructions given.
- Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.
- Account Unavailable: Your account is temporarily unavailable due to site maintenance. It should be available again within a few hours. We apologize for the inconvenience.
If you’re getting any of these error messages when trying to access your Facebook account, there’s no need to panic as it can be easily fixed.
What does the “Account Temporarily Unavailable” error mean on Facebook?
Facebook displays the Account Unavailable error message when there are technical issues on Facebook’s servers, such as when the website is undergoing maintenance or their services are down. In some cases, the issues could be from your side such as corrupted cache or an unstable internet connection.
How to fix the Facebook “Account Temporarily Unavailable” error?
1. Check if Facebook is down or undergoing maintenance
The main cause for this error is when Facebook’s servers are having technical issues or when their team is performing a maintenance.
In any of these cases, you can easily check if Facebook is having issues by going to Down Detector, checking Facebook’s official Status page, or simply search for the phrase “Facebook down” on Twitter. Users are usually quick to report Facebook outages on Twitter.
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2. Clear your browser’s cookies and cache
Corrupted cache and cookies can cause expected problems when accessing Facebook, such as the Account Unavailable error message that you are seeing.
To fix it, you can clear your browser’s cache and cookies. Here’s how to do it on some devices:
Google Chrome on PC:
1. Open Google Chrome and click on the three-dots icon in the top-right corner.
2. Select Settings.
3. From the search bar in the top, type in “Clear” and click on Clear browsing data from the search results.
4. Change the Time range to All time and tick the options “Cookies and other site data” and “Cache images and files“.
5. Press Clear data.
- Go to Settings.
- Choose Safari.
- Scroll down and tap on Clear History and Website Data.
- Confirm by tapping on Clear History and Data.
3. Access Facebook from mobile app or website
The issue could be a temporary glitch with the Facebook app or their website. If you’re using the Facebook app, then try accessing your account from facebook.com.
Similarly, if you’re having problems with Facebook’s website, then access your account from the Facebook mobile app.
4. Connect to a different network
It could be that your network connection is having issues and is unstable. Try switching to a different network to see if it resolves the issue, such as enabling Cellular Data or connecting to a different WiFi network.
5. Contact the Facebook Support team
If all else fails, your best bet is to contact Facebook to get the issues resolved. Explain the issue to them in detail and provide screenshots. Their team usually responds within 48 hours of your submission.
Facebook displays the Account Temporarily Unavailable error message when there are issues with their servers or there are technical glitches from your side, such as corrupted cache and cookies or an unstable internet connection.
The guide above outlines how you can get rid of this error and get back to using your Facebook account again.