To contact Facebook Support, you can use the Help Center, Live Chat, contact them via the form on their website, or message them using one of the email addresses listed in this article.
You have many good reasons to get in touch with the Facebook support team, especially when you are facing problems with your Facebook account or have issues using certain features on the platform.
Whatever the issue you face, it can be very frustrating when you get stuck and can’t find a solution to resolve the problem.
There are numerous ways to contact the Facebook support team. If you have a problem with anything and want to contact them, you can easily approach Facebook support for help without fail.
Here in this article, we’ll describe a few of those ways. All these methods are absolutely genuine and work perfectly.
How to Contact Facebook Support
1. Help Center
Facebook’s Help Center is a resource for Facebook users who want to ask questions about their account, report issues, or just get help with the site. You can find the Help Center at www.facebook.com/help.
The Help Center contains a lot of articles on various topics that address common issues faced by users.
When you visit the page, a search bar appears at the top of the page so that you can search for the issue you are facing.
2. Business Help Center
Facebook’s Business Help Center is an excellent resource for people that have a Facebook Business account. It has information on advertising, page management, and more.
The Business Help Center is the go-to place for all things business on Facebook. You can find all the support related to businesses on your Facebook, including managing accounts and monetizing your Facebook content.
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You can also learn how to market your business using Facebook, manage ad campaigns, and so on.
So, when you have issues with your business account on Facebook and need to contact them, the Business Help Center is the solution where you will see topics related to your case being treated.
3. Facebook live chat
Facebook live chat is available to help you with any issue you might be having with the platform.
The live chat feature is available for only business accounts, and it’s a quick way to get an answer for any issue you are facing.
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You can access the Facebook live support by going to this page. Once you’re there, they’ll ask you a few questions about your case and then try to resolve it for you almost immediately.
4. Report a problem via the Facebook contact form
Facebook has a contact form for reporting problems with the site.
If you’re having trouble with your account or the site itself, this is the best way to get in touch with Facebook’s customer service team.
Follow these steps to contact the Facebook customer service via their form:
1. Log in to your Facebook account on your PC.
2. Go to the Facebook Help Page.
3. Click the drop-down arrow located at the top right of the screen.
4. Go to Help & Support > Report a Problem.
5. From the popup that appears, choose Something went wrong.
6. The Facebook contact form will now appear. Explain the issue in as much detail as possible so that they can understand and assist you with your problem.
7. Submit and then wait for their response which you should receive within a few days.
5. Email Facebook Support
If you need to contact Facebook, you can do so by email. The company has multiple email addresses that you can use to get in touch with them.
Here are the most useful email addresses to send an email to Facebook Support.
- [email protected]: This is a general email address you can contact if you have tried to get solutions via other methods and have had no luck. No instant response is guaranteed but be sure you will get a reply from Facebook.
- [email protected]: This email address deals with your financial queries and issues with your Facebook accounts. You can use it for matters related to financial transactions and questions.
- [email protected]: Appealing a decision is an opportunity for you to re-evaluate your case; contacting them via this email address provides an additional opportunity for you to provide more information or evidence to support your case.
- [email protected]: This is an email address that you can use to contact Facebook when your account is hacked or disabled. If you’re having trouble logging in to your account and think it might have been hacked, you can send an email to the address with the subject line “Account Disabled”.
- [email protected]: This is the email address to contact Facebook if you have concerns about the content on Facebook that may violate their Community Standards. You can report content that contains nudity or sexual activity, hate speech or symbols, graphic violence, terrorist content or self-harm, misleading or false news, spam, and other deceptive content.
6. Contact form for accounts that have been disabled
If you’ve been locked out of your Facebook account and don’t know what to do, you might want to contact Facebook Support via a special form that’s specifically for users facing this issue.
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The process of getting back into your account can be tricky and frustrating, but it’s not impossible.
To access the contact form:
- Go to this page on your browser.
- Fill in all the required details like your Facebook email address, phone number, full name as used in your account, and a photo of your ID so that they can verify you are the owner.
- Click the Send button to submit your request to Facebook. They usually respond within 3-5 days.
7. Facebook Partner Help Center
You’ve probably never heard about the Partner Help Center. It’s an excellent resource for getting answers to questions about Facebook Partnerships.
The Partner Help Center is designed to help both new and existing Partners navigate the program and get the most out of their partnership with Facebook.
It offers solutions to any questions that Facebook partners might have about their accounts, billing, ads, and more.
8. Report a hacked Facebook account
If you have a hacked account, you should report it immediately. A hacked account can be very dangerous for your privacy because hackers can steal your personal information like email address, phone number, and more.
In this case, you can easily contact Facebook via this page: https://www.facebook.com/hacked
9. Contact Facebook via Twitter
If you need to contact Facebook and are on Twitter, you can reach them via their official Twitter support account.
This is one of the best ways to get help from Facebook, as they often respond quickly to requests through their Twitter account.
To do this, simply tweet at them using the @facebook handle. Make sure that you include the #Facebook hashtag in your tweet so that it gets picked up by their search engine.
If you need immediate assistance with something on Facebook, such as a profile issue or account security problem, it’s best to send them a DM directly.
How to call Facebook Support and get help via Phone
Facebook does not offer support through phone calls. If you have an issue with your Facebook account, you can use the methods mentioned above to get in touch with them.
When you need help with Facebook, the first place to go is the Help Center. This is where you’ll find all of Facebook’s support documentation, including articles on using the site and contact information for getting in touch with a real human being.
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How to chat with Facebook Support
You can chat live with Facebook only if you have a Business account. The live chat can be accessed from this page.
Normal users cannot chat live with Facebook and have to use other methods to get in touch with them, such as by using the Help Center or their contact form.
Overall, it’s easy to contact the Facebook support team, whether through traditional email or one of their quick response resources.
You can’t go wrong no matter which avenue you choose in reaching out to them for assistance with your account or any other Facebook issue.